Privacy Policy

1. Introduction

GetPaidNow.io ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice collection service.

2. Information We Collect

Personal Information

• Name and business name
• Email address
• Business address
• Invoice details and payment information
• Debtor contact information (as provided by you)

Technical Information

• IP address and browser type
• Usage data and website analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide our invoice collection services
• Communicate with debtors on your behalf
• Process payments and maintain accounts
• Send service updates and communications
• Improve our services and website functionality
• Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on:

• Contract: To perform our invoice collection services
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with UK laws and regulations
• Consent: For marketing communications (where applicable)

5. Information Sharing

We may share your information with:

• Third-party service providers (payment processors, email services)
• Legal authorities when required by law
• Debtors (as necessary to facilitate collection)

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, this is 7 years from the end of our business relationship.

8. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase your data (in certain circumstances)
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent (where applicable)

9. Cookies

We use essential cookies to operate our website and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

10. International Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

13. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.