1. Agreement to Terms
By accessing and using GetPaidNow.io ("Service", "we", "us", "our"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our Service.
2. Description of Service
GetPaidNow.io provides automated invoice collection services for businesses. We contact debtors on your behalf through various communication channels including email, SMS, WhatsApp, phone calls, and postal letters to recover outstanding payments.
3. Eligibility and Account Registration
You must:
- Be at least 18 years old and legally capable of entering contracts
- Operate a legitimate business in the UK
- Provide accurate and complete information during registration
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized account access
4. Acceptable Use
You agree to:
- Only submit legitimate, enforceable debts for collection
- Provide accurate debtor information and invoice details
- Ensure you have the legal right to collect the submitted debts
- Comply with all applicable UK laws and regulations
You agree NOT to:
- Submit fraudulent, disputed, or legally unenforceable debts
- Use our Service for harassment or illegal purposes
- Interfere with or disrupt our Service or servers
- Attempt to reverse engineer or copy our technology
- Submit debts that violate consumer protection laws
5. Fees and Payment
- Monthly Fee: £20 per month, payable in advance
- Billing: Automatic monthly billing unless cancelled
- Refunds: No refunds for partial months of service
- Late Payment: Service may be suspended for non-payment
- Fee Changes: We reserve the right to modify fees with 30 days' notice
6. Service Limitations
We provide collection services on a best-efforts basis. We do not guarantee:
- Successful collection of any specific debt
- Any particular timeline for debt recovery
- That debtors will respond to our communications
- Continuous, uninterrupted service availability
7. Your Responsibilities
You are responsible for:
- Ensuring all submitted debt information is accurate and lawful
- Maintaining proper documentation for all debts
- Complying with all applicable debt collection laws
- Handling any legal disputes related to submitted debts
- Notifying us if any debt becomes disputed or legally invalid
8. Intellectual Property
All content, technology, and materials on our Service are our property or our licensors'. You may not copy, modify, distribute, or create derivative works without our written permission.
9. Privacy and Data Protection
We handle personal data in accordance with our Privacy Policy and UK GDPR. By using our Service, you consent to our data processing activities as described in our Privacy Policy.
10. Limitation of Liability
To the maximum extent permitted by UK law:
- Our total liability is limited to the fees paid by you in the 12 months prior to the claim
- We are not liable for indirect, consequential, or punitive damages
- We are not responsible for debtor responses or non-payment
- We are not liable for losses due to service interruptions
11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of our Service
- Violation of these Terms or applicable laws
- Infringement of third-party rights
- Disputes over submitted debts or their validity
- Any false or misleading information you provide
12. Termination
You may terminate your account at any time by:
- Cancelling your subscription through your account settings
- Contacting us at help@getpaidnow.io
We may terminate or suspend your account if:
- You violate these Terms
- You fail to pay required fees
- We reasonably believe you are engaging in fraudulent activity
- Required by law or legal process
13. Governing Law and Disputes
These Terms are governed by English law. Any disputes will be resolved through:
- First: Good faith negotiations between the parties
- Then: Mediation through a UK mediation service
- Finally: Courts of England and Wales if mediation fails
14. Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, or third-party service failures.
15. Modifications to Terms
We may modify these Terms at any time. Material changes will be communicated via email or prominent website notice at least 30 days before taking effect. Continued use constitutes acceptance of modified Terms.
16. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and GetPaidNow.io regarding use of our Service.
18. Contact Information
For questions about these Terms of Service, please contact us: